Please note that this policy applies only to our Sites. This may contain links to other websites. Please be aware that we are not responsible for the privacy practices of other websites not operated by us.
Your Contact Information & Opt-Out Options
We collect and hold your email address when you “opt-in” to our email list, order one of our free or paid products or services, or otherwise voluntarily provide us with your email address. We will use your email address in order to send information and services you have specifically requested and to notify you of new developments, products, services, trainings, events and occasional recommendations for individuals and organizations that we feel offer products or services that our customers might find useful. You can unsubscribe at any time. If we send you an email, it will contain an opt-out link that you can click to have your name removed from our e-mail list.
If you supply us with additional contact information (postal address, telephone and cell phone numbers, etc.), you may receive periodic communications from us, such as mailings or phone calls, with information on new products and services or upcoming events or other notices that we think will be useful or valuable to our customers.
If you do not wish to receive communications from us, or have a problem with your subscription, please let us know by emailing us at or writing to us at Heather Lyon, Attention: Privacy Officer, 212 Fair Oaks San Francisco, CA 94110. Please provide us with your exact name, address and telephone number so we can accurately process your request.
Cookies and Tracking Information
When you visit any of our Sites, a cookie may be placed on your computer for a number of reasons, such as (a) to recognize you when you return to our site, (b) to recognize whether a customer came to our site as a result of a promotion or advertisement with one of our partners sites or email campaign. If you choose to not have your browser accept cookies from the company websites, you may not be able to view all the text on the screens, or to experience a personalized visit, or to subscribe to certain service and product offerings on our sites. We also collect anonymous visitor information about how you utilize our site, such as IP addresses, browser types (such as Chrome, Internet Explorer, Safari, Firefox, etc.), referring pages and pages visited. We use this information (a) to perform anonymous statistical analysis of Web page traffic patterns, (b) to administer our Website and servers, and (c) to improve our services.
Links to Other Sites (Their Privacy Policies May Be Different)
Surveys and Sweepstakes/Contests
From time to time, we may conduct online surveys to help us better understand and serve your needs, or conduct sweepstakes or contests. These offers may ask for contact information (i.e., e-mail address), financial information (i.e., credit card numbers), and demographic information (i.e., zip code, age, or income level). We may use this contact data from our surveys to send you information about our company. Unique identifiers are collected from the Web site to verify your identity. We use this data to help us improve our Web site and our product and service offerings.
Information from Other Sources
For reasons such as improving personalization of our service (i.e., providing better product recommendations or special offers that we think will interest you), we might receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.
Sharing with Third Parties
We may share your personal information to third-party contractors and service providers who assist us in delivering our products and services, fulfilling product orders, marketing our company and products, and operating our business.
In the event that the Company or substantially all of its assets, are acquired or merged with another company, customer information will be one of the transferred assets. Information collected on this Web site from those who have elected to receive offers from business partners of the Company is made available to such business partners. We release account and other personal information when we believe release is appropriate to comply with law or to protect the rights, property, or safety of the Company, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. We also, from time to time, provide our customer lists to businesses who offer goods or services through direct mail that may be of value to our customers. The information provided includes; name, address, gender, product(s) purchased and recentness of purchase.
Our Sites are not directed to children under the age of 13 and we will not knowingly collect personally identifiable information from children under 13. We strongly recommend that parents participate in their children’s exploration of the internet and any online services and use their browser’s parental controls to limit the areas of the internet to which their children have access.
Revisions to this Statement
Our business changes constantly. This privacy statement will change also, and use of information that we gather now is subject to the privacy and security statement in effect at the time of collection. You should check our Web site frequently to see recent changes.
If you have any questions concerning these terms, please contact us at